Data Deletion

Portacode provides controls for deleting available data within the service. The available controls may change as the product evolves.

Delete data yourself

Where a delete option is available, you can use it to remove the selected item from Portacode. Deleting Portacode data does not delete original files or other information stored on your own devices or with a connected third-party service.

Before deleting a connected device from Portacode, stop or uninstall the Portacode service on that device. Deleting a hosted workspace may take additional time while its resources are safely removed.

Request help or account deletion

To request deletion of your account or other personal information, email privacy@portacode.com from the address associated with your account. Tell us what you would like deleted. We may ask you to verify ownership before completing the request.

Deletion removes or anonymizes information associated with your account where reasonably possible. Some information may remain temporarily in backups or be retained where reasonably necessary for security, legal, fraud-prevention, or record-keeping purposes. Information already processed by a connected third-party provider may also be subject to that provider's deletion and retention practices.

We will confirm when an account-deletion request has been completed. After deletion, you will need to create a new account if you want to use Portacode again.